We are committed to delivering exceptional customer service, which is why we leverage advanced technology to make your experience seamless. As a valued client, you can access our secure app to:
- Submit new service requests, modify existing ones, or request cancellations
- Receive instant email confirmations for all updates
- View your schedule to check the status of any visit
- Update your personal details in your client profile
- Manage a detailed pet profile for each of your pets, complete with photos
- Access pet care journals, featuring visit summaries with GPS time-stamped notes and photos from your sitter
- Communicate directly with your sitter using our internal messaging system
- Update your credit card information securely
- View and settle outstanding invoices
Additionally, our team can access client and pet profiles on-the-go via mobile devices, ensuring seamless communication through pet notes, journals, and messages.
Getting Started is Simple
- Receive a personalized link from us via text to connect to our clients' Walkies Journal.
- Update your profile information and details about your pets.
- Acknowledge and virtually sign our pet care agreement, veterinary care agreement, and any other agreements that apply to the service you are requesting.
- After you choose us as your pet care provider, book your services through the app!
Download the Walkies Journal
By setting up your own Walkies profile, you will unlock all the fantastic features that our Walkies app provides. You can conveniently schedule and manage your pet care appointments, interact with your designated pet caregiver or dog walker, receive instant notifications and images of your adorable companions while they are out and about, and securely handle payments within the app. Ensuring the safety and well-being of your pets is our top priority, and we pledge to deliver a hassle-free and seamless service for you. We look forward to welcoming you and your cherished pets into our growing community of satisfied clients!
