New Client Consultation ('Meet & Greet')

At the heart of our pet care services is the belief that every pet is unique, with their own personality and set of needs. That’s why we require a personalized new client consultation—our “meet and greet”—before starting any services. This one-time $25.00 fee covers the administrative setup of your account and compensates your sitter’s time and travel. The fee is due prior to your consultation and will be applied as a credit toward a future booking with us.

 

Our consultation is more than just an introduction—it’s an opportunity for your pet sitter or dog walker to get to know your furry family members and understand their specific requirements. It’s also a chance for you to build trust and establish a sense of comfort with your caregiver. We pride ourselves on crafting personalized care plans based on your pet’s unique routine. From feeding schedules and walking preferences to special care instructions, we follow your guidance to ensure your pets are well cared for. Your peace of mind is our priority, and we aim to provide a seamless, stress-free experience that keeps your pets happy and healthy while you’re away.

 

During the consultation, our top focus is your pet’s safety, comfort, and overall well-being. This initial visit helps us form a positive connection with your pet while discussing their specific needs. Your caregiver will arrange a time to meet at your home, where we’ll have an in-depth discussion about all aspects of your pet’s care—whether it’s feeding routines, exercise habits, quirks, or health concerns. This collaborative conversation ensures we’re fully aligned and sets the foundation for a successful partnership.

 

If you’ve chosen dog walking services, your walker will also take your pup on a brief assessment walk during the consultation. This allows your dog to stretch their legs while the walker observes their behavior in a real-world setting. It’s a valuable step for building rapport and tailoring the walking experience to your dog’s personality and energy levels. With this thorough process, we’re committed to delivering exceptional care that keeps your pet happy, healthy, and thriving while you’re away.


Meet & Greet Information 

 Getting To Know Your Pet Sitters Or Dog Walkers!

✅ At the core of our mission is ensuring your pet feels safe, comfortable, and loved while giving you, the pet parent, complete peace of mind when you're away. That’s why we begin with a personalized visit to your home at a time that suits you best. This visit allows us to meet you and your furry friend in the comfort of their own environment. For pets that are shy or a bit anxious, we take a calm and gentle approach, always showing patience and understanding. If your pet prefers their space, we respect their boundaries and let them set the pace.

✅ During our visit, we’ll get to know your pet’s personality, routines, and needs. From their favorite toys and snacks to any medications or special care instructions, we’ll make note of every detail to ensure they feel right at home—even when you’re away. We also take this opportunity to assess your pet’s overall comfort level and behavior in their environment. Whether it’s identifying stress triggers or finding the perfect balance of playtime and relaxation, we aim to create a tailored experience that fits seamlessly into their daily routine. Your pet’s happiness and well-being are our top priorities.

✅ Need a hand with household tasks while you’re away? We’re here to help! From watering plants and taking out the trash to collecting mail and light tidying, we've got you covered. For added convenience, we also offer secure lockboxes for key storage during your absence. Please note that a 50% deposit is required to reserve all pet care and dog walking services, ensuring your spot is confirmed in advance.

What to Expect During Your Pet Sitting & Dog Walking Visits!

✅ When we arrive, we’ll start by greeting your pet and making sure they’re feeling happy and at ease. Following your instructions carefully, we’ll tend to all their needs while keeping them safe, comfortable, and content. If you’ve asked us to take care of a few household tasks—like watering plants or gathering mail—we’ll handle those with care too. 

✅ Communication is key, and we believe in keeping you informed every step of the way. During our visit, we’ll provide updates about your pet’s well-being and share photos or notes so you can see how they’re doing. Whether it’s a playful moment or a peaceful nap, you’ll have peace of mind knowing your pet is in loving hands.

✅ We love sharing little moments from our visits! If your pet is camera-ready, we’ll capture a few sweet snapshots and upload them to our pet care platform. Prefer updates by text or email? Just let us know! You’ll also receive a brief summary of our time together, so you’ll always know how your pet is doing.

✅ Whether it’s feeding, refreshing water bowls, brushing, or giving belly rubs and cuddles, we’ll make sure your pet feels loved and well cared for. Afterward, we’ll prepare a detailed report of everything we did in your Walkies Journal to keep you fully in the loop. In addition to these services, we also prioritize your pet’s mental and physical stimulation. From engaging play sessions with their favorite toys to leisurely walks tailored to their energy level, we ensure your furry friend stays happy, healthy, and active. Each activity is customized to suit your pet’s unique personality and preferences, giving them the care and attention they deserve.

✅ Before we head out, we’ll do a final check to ensure your home and pet are safe and secure. All doors and gates will be double-checked, and we’ll make sure everything is just as you left it. Your peace of mind is always our top PAW-ority! In addition to ensuring security, we also take the time to provide a personalized update after each visit. Whether it’s a quick text, email, or even a photo of your happy pet, we want you to feel connected and reassured no matter where you are. Clear communication is part of our commitment to delivering exceptional care and trust.

Not sure what to expect during your consultation? Don’t worry—we keep it simple and stress-free! During the call, we’ll take the time to understand your pet’s unique needs, share details about our personalized services, and outline how we can work together to ensure their health and happiness. Whether it’s daily walks, specialized care, or just a little extra love while you’re away, we’re here to help every step of the way!