Thank you for trusting us with the care of your beloved pets. At Pawsome Companions, we believe pets are family and deserve the very best care, attention, and respect. We know how much love and joy they bring into your life, and it’s our mission to ensure they feel just as loved and secure while in our care. Our promise goes beyond the basics of feeding, walking, or sitting—we are here to protect their health, ensure their safety, and bring comfort and happiness into their day. Whether it’s through a playful walk, a gentle cuddle, or simply being a steady presence while you’re away, our team treats every pet as if they were our own. Just as importantly, we want you to feel complete peace of mind, knowing that your companions are in capable and caring hands. The policies outlined below are simply an extension of that promise. They’re not meant to feel formal or distant, but instead to give you clarity and confidence in how we care for your pets. They reflect our values of professionalism, integrity, and compassion, while helping ensure every family we serve experiences fairness, consistency, and open communication. Most of all, these guidelines are here to reassure you that your pets’ well-being and your trust will always come first.

 

We also recognize that inviting someone into your home and entrusting them with your companions is a deeply personal decision. It’s a responsibility we hold with the utmost respect. Our policies are designed to honor that trust, foster transparency, and make sure you always know what to expect when working with us. Above all, we want every experience with Pawsome Companions to feel seamless, supportive, and worry-free. We are committed to being a reliable resource, a loving caregiver, and a trustworthy partner in your pet’s life. By following our policies, we ensure consistent, dependable service while keeping your pets safe, happy, and cared for just the way they deserve. We’re grateful to be welcomed into your family’s circle of care and honored to be part of your pet’s journey.

From time to time, we may update our services, rates, or policies so we can continue providing the very best care for your pets. If any changes are made, we’ll always share them with you in advance and be available to answer any questions or concerns. Our policies are designed with your pets’ well-being and your peace of mind at heart, while also helping us keep our services reliable and consistent. We truly appreciate your trust, understanding, and partnership. And of course, if you ever need clarification or just want to talk something through, we’re only a message away.

Cancellations 

This Cancellation Policy ("Policy") outlines the terms governing the cancellation of services provided by PAWsome Companions, LLC ("Provider"). Its purpose is to ensure fairness, uphold service quality, and respect the time commitments of the Provider and its staff. By scheduling services with the Provider, the Client agrees to the terms detailed in this Policy.

1. 1. General Requirements
      a. Clients are encouraged to provide as much advance notice as possible when canceling services.
      b. Failure to provide sufficient notice, as specified in this Policy, will result in cancellation fees as detailed below.
   2. Notice Periods
      a. Non-Holiday Appointments: At least five (5) days' notice is required to avoid cancellation fees.
      b. Holiday Appointments: A minimum of eight (8) days' notice is required, as holiday periods are in high demand and often booked well in advance.
      c. Overnight Services: At least fourteen (14) days' notice is needed to cancel without penalty.
   3. Fees for Late Cancellations
      a. Non-Holiday Appointments: Cancellations made within four (4) days of the scheduled appointment will incur a fee of 50% of the service fee.
      b. Holiday Appointments: Cancellations made within seven (7) days of the scheduled appointment will incur a fee of 50% of the service fee.
      c. Overnight Services: Cancellations made within fourteen (14) days of the scheduled service will incur a fee of 50% of the total invoice amount.
      d. Same-Day or Short-Notice Cancellations: Cancellations made on the same calendar day as the appointment, or with less than 24 hours' notice, will result in a charge for the full service fee.
      e. Cancellations Upon Arrival: If the Provider’s staff has already arrived at or is en route to the Client’s location at the time of cancellation, the full service fee will be charged to cover time and travel costs.
   4. Non-Refundable Deposits
      a. For holiday bookings, overnight services, or other high-demand periods, the Provider may require a non-refundable deposit at the time of booking.
      b. Deposits apply toward the total cost of services but are non-refundable regardless of cancellation by the Client, except in cases where the Provider initiates the cancellation.
      c. If a late cancellation occurs, the non-refundable deposit will be applied toward any applicable cancellation fees, with the Client responsible for any remaining balance.
   5. Client Responsibility
      By booking services, the Client acknowledges that the Provider reserves dedicated time for their pet(s), often turning away other appointments. Accordingly, the Client agrees to pay all applicable cancellation fees and forfeited deposits as outlined in this Policy.
   6. Provider Discretion
      The Provider retains the sole discretion to waive or adjust cancellation fees or deposit requirements in exceptional circumstances. Any such decision will not set a precedent or affect the Provider's rights under this Policy for future cases.

 Right to Refuse Services (Animal Welfare)

At PAWsome Companions, the health, safety, and well-being of every animal in our care are our highest priorities. We reserve the right to decline services if we believe doing so is necessary to protect an animal’s welfare or if a client’s practices conflict with our values and standards. Should we observe any signs of neglect or abuse, we are legally obligated to report these concerns to the appropriate authorities. This includes, but is not limited to, inadequate or inconsistent access to food, clean water, or bathroom areas; unsanitary or overly restrictive living conditions; and the use of harmful or inappropriate training methods. We are deeply committed to promoting responsible pet ownership through education and awareness. We encourage all pet owners to provide routine veterinary care, ensure regular physical exercise, and maintain a safe, clean, and nurturing environment for their pets.

Service Agreement

Before booking any pet care services with us, clients must complete and sign both our 'Service Agreement' and 'Veterinary Agreement.' These essential documents ensure clarity, transparency, and mutual understanding between our team and our clients. Both agreements must be finalized prior to the commencement of any service, including initial consultations for new clients. Once electronically accepted (signed), the Service Agreement will be securely added to your Walkies Journal client profile for future reference. Please remember that all services must be requested in advance and are only officially booked once they have been confirmed, documented, and invoiced by PAWsome Companions.

No Pet Left Behind

We believe every pet deserves care, attention, and compassion—no matter how independent they may seem! This policy ensures that every animal in your home is known, safe, and looked after during our visits. We kindly ask that all clients report every pet living in their household, including cats, small pets, reptiles, birds, or any other animals. Even if they’re shy, low-maintenance, or “take care of themselves,” it’s important for us to know they’re there. This helps us make sure everyone is safe, accounted for, and protected in case of an emergency or unexpected situation. By sharing information about all of your pets, you help us provide the best possible care and peace of mind for your entire furry (or feathered, or scaly!) family.

Notification of Returning Home

Your safety—and the well-being of your pets—are our top priorities. To ensure the best care and seamless communication, we kindly ask all clients to notify us as soon as they return home from a trip or time away. This simple confirmation lets us know you’ve arrived safely and that your pets are now back in your care. It also helps us avoid any confusion or unnecessary visits after your return. If we don’t hear from you, our team may continue with scheduled visits to ensure your pets aren’t left unattended, which could result in additional service charges. A quick text or message is all it takes to keep us informed—easy, safe, and greatly appreciated! To further ensure your pet’s well-being, if we don’t receive notification within 12 hours of your last scheduled visit, we will arrange an additional check-in. Please note that this extra visit will incur the standard visit fee plus a $10 travel surcharge.

Pet Ownership

The client is fully responsible for ensuring that they possess the necessary and valid legal authority to entrust their pet(s) into the care of pet sitters, dog walkers, pet caregivers or veterinary clinics. PAWsome Companions is unable to provide its services for households where there are "visiting" pets or animals that are not directly owned by the resident at the designated service location. In situations like these, it is required that each rightful owner of the animals complete and sign their own separate PAWsome Companions Service Agreement to ensure compliance, pet care services and proper documentation.

24-Hour Overnight Stays

Our 24-hour Come & Go service is designed with the highest standards of professionalism, care, and transparency. During extended in-home assignments, our dedicated sitters may occasionally step out during standard business hours (6:00 AM – 11:00 PM) to fulfill prior commitments with other clients. These absences are brief, typically lasting 2 to 4 hours and never exceeding 6 hours within a 24-hour period. Rest assured, all essential pet care needs—such as feeding, bathroom breaks, and exercise—are meticulously attended to before any temporary departure. Beyond providing exceptional pet care, our sitters are extensively trained to prioritize the safety and security of your home. This includes ensuring all doors and windows are securely locked and adhering to any specific property or security instructions you provide. Your pets’ comfort, well-being, and security remain our top priorities at all times. We encourage clients to share any special instructions or preferences regarding their pets’ care to ensure a seamless and personalized experience.

Accepted Forms of Payment

We highly recommend using Zelle for payments to avoid the 3.5% + $0.10 processing fee that applies to all card transactions. Sending a payment via Zelle is simple—just locate us using our email: info@mypawsomecompanionsllc.com. In addition to Zelle, we also accept payments through Venmo, Apple Pay, Cash App, credit cards, and checks, all securely processed via Stripe Pay. Please keep in mind that the processing fee applies to these methods, except for Zelle and personal checks. Personal checks, however, require prior approval from management.

Meet and Greets

To welcome new clients and assess visit requests, we require all potential clients to schedule a new client consultation—also known as a meet-and-greet. This introductory session has a $25 fee, which helps cover our staff’s time and travel. The best part? The fee is fully credited toward your first booked service. This consultation is an important step to ensure both you and your pet are comfortable with our services and that we’re the right fit for each other. We recommend booking this meeting well in advance of your desired pet care dates to avoid scheduling conflicts. Please note that completing the meet-and-greet does not guarantee availability for future services.

During the 30–45 minute session, we’ll:

• Get to know you and your pet, and understand their unique needs.
• Answer any questions you may have.
• Review our services, fees, and policies.
• Provide references if requested.

If you choose to move forward, we’ll you to complete a new client form, sign our pet care agreement, and, if applicable, a key and veterinary agreement. To simplify future visits, we recommend leaving a securely stored spare key with us at our office. We’ll also gather important details about your pet—such as daily routines, dietary preferences, medical needs, and favorite activities—so we can deliver care tailored to them. Finally, to prevent unnecessary visits or billing errors, we kindly request a quick check-in call or text once you’ve returned home.

Accessible Parking

We go above and beyond to make every visit as smooth, timely, and stress-free as possible—for both you and your pet! One important part of keeping things running seamlessly is ensuring our sitters and walkers have easy and safe access to your home. In busy areas such as apartment complexes, gated communities, permit-only zones, or downtown Los Angeles, parking can often be limited or time-consuming to find. When parking isn’t readily available, it can delay your pet’s visit and shorten the time we get to spend providing the care, attention, and love they deserve. To make sure your furry friend enjoys their full scheduled visit, we kindly ask that you arrange accessible parking in advance whenever possible. This might include providing a visitor’s pass, reserving a guest spot, sharing parking instructions in your booking notes, or letting us know about any special entry details we should be aware of.

 

If a team member needs to spend more than five (5) minutes searching for parking, a $10 parking delay surcharge will be added to that visit. Additionally, if we must park in a metered space, garage, or paid lot, any parking fees will simply be added to your final invoice. By helping us secure accessible parking, you’re allowing our sitters and walkers to focus entirely on what they do best—providing exceptional, uninterrupted care for your pets. Together, we can ensure every visit is PAWsitively smooth, safe, and filled with tail wags and happy purrs!

Minimum Number of Visits

We prioritize your pet's well-being and happiness. For puppies under 1 year, we require a minimum of three visits per day to support their training and potty routines. For dogs over 1 year, we require at least two visits daily, and for cats, a minimum of one visit per day is needed when they’re home alone for a 24-hour period. These visits ensure your furry friend is cared for and your home remains in good condition. This extra attention not only strengthens the bond between your pet and their caregiver but also helps reduce anxiety and promote their overall mental and emotional well-being.

Key Pick-Up & Return

We take key handling seriously to keep your home safe and secure. We don’t pick up or leave keys in unsafe spots like under the mat, and we won’t lock keys inside the house on the last day of service. For convenience, we recommend letting us keep your key securely in our office safe for future services. This way, if something unexpected happens—like staying late at work or needing help with an emergency—your pet sitter can assist quickly and reliably. If you’d rather keep your key after each service, a $15.00 fee will apply for key drop-off and pick-up.

Respectful Communication

At PAWsome Companions, we are committed to fostering a respectful and positive environment for everyone. We have a zero-tolerance policy for disrespectful communication or behavior towards our team. If we find that your words or actions towards any staff member are inappropriate, rude, or disrespectful, we reserve the right to decline any future services. Additionally, we prioritize creating a safe and welcoming space not only for our team but also for our clients and their furry companions. We believe that mutual respect and understanding ensure the best experience for everyone. By adhering to these values, we can provide the highest level of care and attention to your pets, building trust and a lasting relationship with all our clients.

Pet Age & Health Requirements 

The health, safety, and comfort of every pet entrusted to our care are of the utmost importance. To ensure responsible and appropriate care, all dogs and cats must be a minimum of twelve (12) weeks of age prior to the start of any service. Pets younger than twelve weeks require specialized and continuous care that is beyond the scope of standard pet sitting and dog walking services. All pets must be current on age-appropriate vaccinations before services commence. Puppies or kittens that have not yet completed their full vaccination series will be cared for indoors or within the client’s private property to ensure their safety. Puppies under six (6) months of age may require more frequent visits to accommodate feeding, potty training, and socialization needs, which can be discussed and customized based on the client’s preferences.

 

For kittens under sixteen (16) weeks of age, visit schedules may be modified to include additional feeding, litter maintenance, or socialization support as advised by the pet owner or veterinarian. All pets under PAWsome Companions, LLC’s boo why it care must be free from contagious illnesses, parasites, or injuries that could pose a risk to other animals or our staff. Clients are responsible for providing accurate and up-to-date health information, including vaccination records, behavioral notes, and any known medical conditions. PAWsome Companions, LLC reserves the right to decline, postpone, or modify services if a pet is deemed too young, unvaccinated, ill, or otherwise unfit for care to ensure the well-being of the pet, other clients’ animals, and our caregivers.

Medication Administration

Our team brings extensive experience in administering various types of medications, including injections, pills, liquids, and topical treatments. We are committed to ensuring that every medication is administered safely and accurately, following your instructions with the utmost care and professionalism. While we make every effort to adhere to your directions precisely, please note that we (PAWsome Companions, LLC.) cannot be held responsible for any complications, side effects, or adverse reactions that may occur during or after the administration of medication. Additionally, we cannot guarantee specific outcomes or assume liability for missed doses or any potential consequences. To support safe and effective medication administration, we require clients to provide clear, detailed written instructions for each medication. We also recommend including a backup plan in case your pet cannot be safely handled by our staff. For new clients, we highly encourage you to demonstrate the medication process during the initial meet-and-greet. This step helps ensure a smooth, stress-free experience for both you and your pet. If administering medication to your pet requires additional time, an extended visit fee of $5.00 will apply for every extra five (5) minutes. For more information, please refer to our Extended Visit Policy. We understand that some pets may have unique behavioral challenges—such as anxiety, shyness, or startle responses—that require special care. To provide the best possible experience, we encourage clients to share any known sensitivities or concerns in advance. This allows us to adjust our handling techniques as needed. If your pet becomes uncooperative or cannot be safely reached, we will document the missed dose and notify you immediately. Our top priority is your pet’s well-being. We strive to create a calm and compassionate environment while minimizing stress for your furry companion. Your cooperation in providing accurate information and clear instructions is essential in helping us deliver the highest standard of care possible.

Sharing Services

We understand that pet care may sometimes involve collaboration with family members, friends, neighbors, or other professional caregivers; however, to ensure consistent care, safety, and clear communication, all pet sitting visits must be performed solely by PAWsome Companions during the client’s absence. Shared care arrangements often lead to confusion or unintended consequences regarding feeding schedules, exercise routines, medication administration, and home security measures such as setting alarms, locking doors, and closing gates. PAWsome Companions is not responsible or liable for the actions, errors, or omissions of any third-party individuals, including family, friends, or other caregivers who may access the client’s home or pets. Our insurance coverage applies only to incidents occurring during services performed exclusively by PAWsome Companions staff and does not extend to damages, losses, or injuries resulting from third-party involvement. Clients choosing to share responsibilities are solely accountable for providing clear, written instructions to all parties involved and assume full responsibility for any miscommunications, inconsistencies, or complications arising from such arrangements. By engaging our services, the client acknowledges and accepts this policy in full, understanding that it exists to protect all parties and to ensure the highest level of care, safety, and accountability for every pet entrusted to PAWsome Companions.

Plant Care

Our team offers indoor and outdoor plant care tailored to your instructions. While we strive to provide meticulous care, we cannot assume responsibility for pre-existing conditions, such as unhealthy or wilted plants. To assist us, please clearly mark the plants requiring attention or place them in a visible, water-resistant area. This ensures proper care and prioritization for your greenery.

Indoor Cameras 

Social Media

We love featuring the adorable pets we care for on our social platforms like Instagram and Facebook! By agreeing to our policies, you give us permission to share photos of your pets during visits. If you'd prefer not to participate, simply let us know, and we’ll happily honor your request.

Inability to Complete Services

Clients are responsible for the full cost of any scheduled visits or walks, even if the service cannot be completed due to certain circumstances. These include situations where we are unable to access your home, your pet displays aggressive behavior, your pet is not present, or you are home and choose to cancel the service upon our arrival. To ensure seamless and efficient service, we kindly request that clients keep their contact details and access information up-to-date. Please provide accurate gate or door codes, inform us of any changes to locks or entry methods, and ensure your pet's details in our system are current. This allows us to deliver the best possible care and prevents unnecessary delays or complications during our visits.

Extended Visits

To ensure the highest level of care for your pets and home, we reserve the right to charge $15.00 for every additional half-hour (or any portion thereof) beyond the scheduled visit time. This fee accounts for the extra time and effort required to handle unexpected circumstances. Examples of situations that may result in this charge include, but are not limited to:

• Thoroughly cleaning soiled pet areas
• Accompanying pets to the veterinarian (excluding transportation-only visits)
• Providing care for ill or injured pets
• Managing incontinence, accidents, or frequent vomiting
• Administering medications with additional challenges
• Purchasing essential supplies such as pet food or medication
• Waiting for emergency home repair services
• Recovering and securing escaped pets
• Handling pets that resist returning to their designated areas (e.g., crate, kennel, or room)

Your pet’s safety and comfort, along with the security of your home, are our top priorities. These additional charges allow us to dedicate the necessary time and attention to handle unexpected situations effectively and responsibly.

Inclement Weather Conditions

Dog walking services will be conducted in light rain. However, in cases of severe weather such as heavy rain or storms, there may be a necessity to abbreviate or cancel your pet's walk. Your assigned walker retains the discretion to make this decision, even if you request the walk to proceed.

 

Should you opt to maintain your booking, the scheduled time can be utilized for indoor activities, playtime, or reserved for a future service. In the event that your pet becomes wet, they will be towel dried. We acknowledge the unpredictable nature of weather conditions and respect your choice regarding whether to proceed with the walk. Light rain is typically manageable, and services will be rendered as planned. However, for heavier rain, temperatures below 50 degrees, high wind chill, winds exceeding 10mph, or temperatures over 85 degrees, your walker may suggest rescheduling or substitute your scheduled walk or hike with enrichment activities as mentioned earlier.

 

Please be aware that your walker may reschedule your booking at their discretion due to weather conditions. If you prefer your dog not to walk in wet conditions and are unable to provide 24 hours' notice, we will endeavor to reschedule within the same week without disrupting other appointments.

Booking Deposit 

We are dedicated to providing dependable, high-quality care for every pet in our care. To help us manage our schedule fairly and ensure each client receives the time and attention they deserve, we have established the following payment and deposit policy. A 50% deposit is required at the time of booking to secure your reservation. This deposit confirms your scheduled dates and guarantees that time is set aside exclusively for your pet’s care. Because our services are personalized and time-based, deposits allow us to reserve staff availability, plan routes, and prepare supplies well in advance. The remaining balance is due no later than 72 hours (3 days) before the start of your scheduled services. This ensures all arrangements are finalized ahead of time and helps us maintain a smooth, organized schedule for every client. If the remaining balance is not received within this timeframe, a $15.00 late fee will be automatically applied to your invoice. This small fee helps offset administrative time spent managing late payments and allows us to keep operations running smoothly without impacting other clients’ reservations.

 

If payment—including any outstanding late fees—is not received prior to the start of services, your reservation may be delayed, rescheduled, or cancelled until the account is brought current. We understand that unexpected situations can occur, so if you anticipate any issue with payment timing, please reach out right away. We’re always happy to discuss and work toward a solution. By submitting your deposit and confirming your booking, you acknowledge and agree to these terms.

Home Access

There are several ways to provide access to your home for our services, and you may choose the method that works best for you. Our preferred method is the use of a lockbox containing your house key, placed in an easily accessible location at the front of your home; the key must work properly, remain accessible in all conditions, and serve as a backup in case electronic access such as keypads, garage codes, or e-keys fails. If you do not already have a lockbox, we offer them for purchase at $25 each. Alternatively, you may provide one or two copies of your house key: one will be held securely by your assigned pack leader, and a second, if provided, will be stored in a locked box at the PAWsome Companions, LLC office. Should you prefer not to allow us to retain a key, it may be left in a designated location of your choice; however, you assume all risks and liabilities associated with unsecured storage. In the event a key becomes unusable, a lock malfunctions, or no key is available, PAWsome Companions, LLC is not responsible for any malfunctions with your locks and are authorized to contact a locksmith at your expense. Keys may also be left with a full-time concierge, though please note that this may reduce the time spent with your pet depending on the concierge’s availability. All keys provided are securely stored for future services; if you request their return, a $15 service fee will apply unless you arrange pickup or drop-off directly with your pack leader. For accounts inactive for more than one year, PAWsome Companions, LLC reserves the right to securely destroy all keys and access devices on file. If you reside in a gated community, you must provide a gate card, remote, or access code, as we do not obtain entry through leasing offices or by following others through gates. Clients who keep alarms active during visits must provide current alarm codes, passwords, and alarm company details through our secure reservation system and update this information promptly as needed; PAWsome Companions, LLC is not responsible for false alarms resulting from missing or inaccurate information, and clients are responsible for ensuring their alarm systems remain in proper working order.

Veterinarian & Emergency Contacts

We highly recommend choosing a 24-hour veterinary clinic to handle any unexpected emergencies. Since emergencies often happen outside of regular business hours, having access to round-the-clock veterinary care is essential for your pet's safety and well-being. To provide you with extra peace of mind, we also require 2-3 emergency contacts. In the unlikely event that we cannot reach you, these contacts enable us to act quickly and responsibly to address any urgent situation.

Pet Identification 

All pets in our care must have accurate and proper identification, including a secure collar with clearly visible ID tags. If we arrive and your pets don’t have the proper identification, any outings or walks will be suspended until they’re equipped with a collar and ID tags. For every visit or walk, please ensure your pet wears a sturdy collar that fits properly and has accurate tags displaying up-to-date information. We strongly recommend using a secure and reliable Easy Walk harness, paired with a durable, short leash that has a comfortable close-grip handle for enhanced safety, improved control, and peace of mind during every outing.

New Client Forms

To ensure we consistently provide the highest level of care for your beloved pet, all new clients are required to complete our comprehensive client information form prior to any pet sitting services, including overnights, daily walks, and convenient drop-in visits. This detailed form allows us to gather all the essential and necessary details about your pet, such as their breed, age, weight, veterinary contact information, emergency contacts, feeding schedule, medication requirements, specific preferences, unique likes and dislikes, and any important or relevant medical conditions they may have.

Arrival Times

Scheduling & Arrival Window Policy

As we proudly serve many clients each day, exact arrival times cannot always be guaranteed. Factors such as traffic conditions, client emergencies, or unforeseen circumstances may occasionally cause delays. Given the unpredictable nature of the pet care industry, we have established clear guidelines to maintain both reliability and quality of service. To ensure smooth scheduling and consistent, high-quality care, services are provided within a 2–3 hour arrival window of the requested walk or visit time. This flexibility allows us to accommodate the needs of all clients, including pets with medical or time-sensitive requirements.

Communication

Our team is committed to transparency and timely communication. Clients will receive real-time updates when each walk or visit begins and ends, offering peace of mind that their pets are receiving attentive and reliable care.

Same-Day Requests

We make every effort to honor same-day requests; however, availability may be limited during peak hours. High-demand times typically occur Monday through Friday between 7:00–10:00 am, 12:00–2:00 pm, and 4:00–8:00 pm. During these periods, a 3-hour arrival window may be required to ensure that all client needs are met without compromising the quality of care. We do not charge additional fees for last minute or same-day requests.

Fairness Statement

This policy has been carefully crafted to promote fairness, transparency, and consistency for all our valued clients. At the same time, it allows our dedicated team to provide the exceptional care, attention, and respect that every beloved pet deserves. We offer precise or 1-hour arrival windows exclusively for clients with pets experiencing serious medical conditions, illnesses, or behavioral disorders. To prioritize these sensitive cases, we ensure these time slots are reserved for those who truly need them.

Vaccinations

To ensure the health, safety, and overall well-being of your cherished pets and ours, we kindly request that all animals under your care are fully up-to-date on their core vaccinations, critical immunizations, and preventative treatments. This includes vital measures such as flea prevention, tick control, and any other necessary treatments to safeguard their health and protect them from potential risks.

Other Visitors

For the sake of security and transparency, we kindly ask that you notify us in advance if anyone will be entering your home while you’re away. This includes family members, friends, neighbors, workers, house cleaners, or any other individuals who may need access. Providing this information is essential as it ensures we have a complete and clear understanding of who will have access to your property at all times.

Pet Guardianship 

Emergencies may arise when least expected—potentially affecting both your well-being and the care of your cherished pets. To ensure your pets are always protected, we strongly recommend designating a reliable local emergency contact and a trusted pet guardian. This preparation ensures that your pets receive consistent, dependable care in accordance with your instructions during unforeseen circumstances. While emergencies are rare, having a plan in place provides peace of mind, knowing your pets will always be safe, loved, and cared for. Our experienced team is prepared to act swiftly and responsibly, prioritizing your pets’ well-being above all else. Your trust is invaluable to us, and we remain dedicated to delivering the exceptional care your beloved companions deserve.

Privacy Policy

At PAWsome Companions, LLC., the protection of your privacy is of paramount importance to us. We are fully dedicated to preserving the confidentiality and security of your personal information with the utmost professionalism. Under no circumstances will your information be sold or shared. We recognize the significance of the trust you place in us by providing your personal details, and we are steadfast in upholding that trust through adherence to the highest standards of data protection and privacy practices. Safeguarding your privacy is not merely a promise—it is a fundamental commitment that we uphold with diligence and integrity. With PAWsome Companions, LLC., you can be assured that your information is managed securely and with the greatest level of care.

Code of Conduct and Ethics