At the heart of our pet care services is the belief that every pet is unique, with their own personality and set of needs. That’s why we require a personalized new client consultation—our “meet and greet”—before starting any services. This one-time $25.00 fee covers the administrative setup of your account and compensates your sitter’s time and travel. The fee is due prior to your consultation and will be applied as a credit toward a future booking with us.

Our consultation is more than just an introduction—it’s an opportunity for your pet sitter or dog walker to get to know your furry family members and understand their specific requirements. It’s also a chance for you to build trust and establish a sense of comfort with your caregiver. We pride ourselves on crafting personalized care plans based on your pet’s unique routine. From feeding schedules and walking preferences to special care instructions, we follow your guidance to ensure your pets are well cared for. Your peace of mind is our priority, and we aim to provide a seamless, stress-free experience that keeps your pets happy and healthy while you’re away.

During the consultation, our top focus is your pet’s safety, comfort, and overall well-being. This initial visit helps us form a positive connection with your pet while discussing their specific needs. Your caregiver will arrange a time to meet at your home, where we’ll have an in-depth discussion about all aspects of your pet’s care—whether it’s feeding routines, exercise habits, quirks, or health concerns. This collaborative conversation ensures we’re fully aligned and sets the foundation for a successful partnership.

If you’ve chosen dog walking services, your walker will also take your pup on a brief assessment walk during the consultation. This allows your dog to stretch their legs while the walker observes their behavior in a real-world setting. It’s a valuable step for building rapport and tailoring the walking experience to your dog’s personality and energy levels. With this thorough process, we’re committed to delivering exceptional care that keeps your pet happy, healthy, and thriving while you’re away.

Want to get started with our booking process and scheduling a consultation? Simply click the green button on the right side of this page to access our 'New Client Form'. Once you submit your completed form, we’ll be instantly notified via text and email. From there, we’ll reach out to confirm your in-person consultation and answer any additional questions you may have

New Client Consultation Information

**Kindly note that any follow-up consultations after your initial session will be subject to a fee of $20 for every 30-minute period.**

When Using a Pet Sitter, Preparation is Key

You can help your professional pet sitter provide the best possible care for your beloved pets while you are away. Be prepared with all the information your pet sitter needs and gather needed information in advance so you won’t overlook any important details.

Keep these reminders in mind when preparing for your pet sitter’s visit:

Schedules are important! Make your reservations for a pet sitter as far in advance as possible and remember to call the sitter if you are coming home later or earlier than expected. This will allow the pet sitter to plan for extra visits or serve additional clients.
Have everything necessary to care for your pet in one general and visible area. This includes food, treats, utensils, food and water bowls, medications, leash, can opener, toys, paper towels, cleaning supplies, garbage bags, litter and scoop, broom and dustpan and/or vacuum cleaner, towels (for rainy walks), newspapers (if paper training), watering can for plants, etc.
Leave extra supplies, just in case. Provide extra food, litter and supplies just in case you are not able to return when anticipated.
Be sure to leave plastic bags for sanitary disposal of feces. Pet sitters are happy to perform this task while you’re away, but shouldn’t be expected to clean up accumulation prior to your absence!
Clean out the refrigerator before leaving. This will help avoid smelly food spoilage, and wash any dishes in the sink to prevent ants or other pests.
For the comfort of your pet, adjust your thermostat before leaving on your trip and advise your pet sitter within what range to keep it. A closed-up home can get uncomfortably hot in a short time.
Tell the pet sitter if bathrooms or any other household areas are off limits to your pet and/or sitter. Secure access to these areas before leaving home. Also, make the pet sitter aware if your cat happens to love shredding the contents of the bathroom trashcan or if the toilet is prone to run or become clogged.
If you’re leaving anything specifically for your pet sitter; e.g., homegrown tomatoes on the counter, Peanut M & M candies, a monetary tip, be sure to leave a note. Otherwise, most pet sitters are so honest and trustworthy you may arrive home to find rotting tomatoes!
Will other people be checking on your pet? If so, help avoid confusion by making it clear what the pet sitter is responsible for and what other visitors will be entrusted to do.
Notify your veterinarian in writing that a pet sitter will be caring for your pet. You will want to authorize the vet to extend medical care during your absence if it becomes necessary.

Securing Your Home for Your Pet Sitter’s Arrival

In addition to keeping your beloved pets safe, happy and well cared for, a professional pet sitter also attends to the safety and security of your home while you are away.

Here are some tips you can do to help:

Make sure your pet sitter is aware of anyone who may be on your premises or entering your home during the pet-sitting assignment.
Use timers on interior lights to go on at dusk and off at bedtime as well as motion sensors on exterior lights. If evening visits are scheduled to your home, the pet sitter will really appreciate this safety precaution!
Make sure doors and windows are securely locked before leaving. This should include garage doors, sliding glass doors and basement doors and windows. If outside doors have panes of glass near a push-button lock, consider installing a dead bolt lock as well.
Advise gate security that a pet sitter will be visiting your home and authorize entry.
Inform your neighbors of your absence and use of a pet sitter.
Mow the lawn before you leave and arrange for exterior maintenance as necessary during your absences from home.
Make sure any fences are secure and gates are locked.

Client Checklists

We’ve designed easy-to-use checklists that you can print out or email directly to our team. These handy tools ensure you’re fully prepared for your vacation and help provide all the essential details needed for your pet sitter or dog walker’s first visit. Just take a moment to review the documents below for a seamless experience.

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